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Gingery blonde hair to light ash brown

well i went to hairdressers last week to get my dark brown hair dyed light ash brown.They bleach washed my hair and it went gingery so they bleach washed again and it went a lighter shade of ginger, they went on with the colouring i assumed they knew what they were doing i had a few scattered blonde highlights put in then the colour which was meant to make my hair go light ash brown, it was ginger i was mortified it took 3 hours to get to this ,so i said i needed it fixed they said theyd fix it i paid £60 and booked a appointment went back. another 3 and half hours later a different shade of ginger and i paid a further £35 hair dressers are meant to be able to colour hair properly it looks like i bought a cheap box dye all brassy i even took in my ash brown hair extensions so she could match colour please please any one help me to sort this.

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Gingery blonde hair to light ash brown

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Mar 07, 2008
Oh boy...
by: Michelle

It's such a disappointment when a hairstylist messes up like this! You put yourself in their hands and trust that they know what they're doing. Unfortunately, it's not always true.

At this point, you have a few options...

1) Lighten your hair further, then tone with an ash blonde color.

This is not what I'd recommend because your hair has already been bleached several times. Another application will damage it further. But, I don't know about the condition it's actually in, so if you do decide to go ahead and lighten it again you'll want to bleach it to a pale yellow color. Then tone it with an ash blonde.

This page outlines the chemistry of haircolor and explains underlying pigments.

This page explains how to use hair toner.

Another problem, besides the damage, is that you mentioned that they already lightened some pieces ("scattered blonde highlights") so those pieces will over-lighten and could look really bad by the time the other hair is lightened to the right level. Those ultra-light pieces will also grab the ash tones from the toner more than the other hair and you'll get grey streaks.

2) Apply a semi-permanent darker color all over to return to a shade similar to your natural color or at least a few shades darker to neutralize the strong orange pigments. This is the simplest solution... and the least damaging.

3) Return to the salon and insist that they book you with a capable stylist/colorist to fix your color. This is risky because you won't know whether they know what they're doing until they've finished with you.

I hope you get this resolved soon. I know how disturbing it is to be stuck with a bad haircolor.

All the best,
Michelle
Editor, SHM.com

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