Why Is My Avène Cicalfate Watery?

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Avène, an esteemed name in the world of skincare, has carved its niche with products developed around its iconic Thermal Spring Water, known for its soothing properties.

One of its prized offerings, the Cicalfate cream, is particularly lauded for its restorative capabilities.

Designed to expedite the skin’s recovery process, this cream is often reached for in instances of skin irritations, minor cuts, and burns.

However, some users occasionally find the consistency of their Cicalfate cream leaning towards the watery side.

This article delves into potential reasons behind this discrepancy and offers insights to maintain the product’s optimal consistency.

Why Is My Avène Cicalfate Watery?

Here are some possible explanations why your Avène Cicalfate may be watery:

Storage Conditions

One of the primary culprits behind altered product consistency is inappropriate storage. Exposure to extreme temperatures, be it high heat or freezing cold, can interfere with the product’s formulation.

Heat can cause certain ingredients to liquefy, whereas cold can lead to ingredient separation. Ideally, Cicalfate should be stored in a cool, dry place, away from direct sunlight and temperature extremes.

Product Age and Expiry

Over time, the emulsifying agents within creams can weaken, causing the oil and water components to separate.

If the Cicalfate cream has been sitting on the shelf for an extended period or is nearing its expiration date, this could be the reason for its watery texture.

Always ensure to check the product’s expiration date and try to use it within its optimal timeframe.

Transportation and Handling

The journey a product undertakes from the manufacturing unit to the retailer and ultimately to the consumer can sometimes be arduous.

If the product was subjected to rough handling, extreme temperatures, or pressure changes during transit, it could affect its consistency.

While brands and retailers take precautions to prevent this, occasional lapses can occur.

How to Restore/Prevent Watery Consistency

Gentle Mixing:

If you suspect your Cicalfate cream has separated, gently stir it with a sanitized spatula. This might help in re-emulsifying the product to some extent, restoring its creamy consistency.

Reach Out to the Brand:

If you believe the product’s consistency is not as intended, don’t hesitate to reach out to Avène’s customer service. They can provide insights, replacement policies, or even assurance if minor variability is expected.

Optimal Storage and Usage:

To prevent future occurrences, ensure that the product is stored as per the brand’s guidelines. Use clean fingers or spatulas to scoop out the product and avoid introducing moisture into the jar, as this can also alter the consistency.

Understanding Product Consistency

The Dynamics of Formulation

Every skincare product is a careful blend of active ingredients, stabilizers, emollients, and more. These components, when mixed in precise ratios, give the product its intended consistency.

Any alteration or deviation, whether during production, storage, or usage, can lead to changes in this consistency.

It’s crucial to remember that a product like Cicalfate is not just about the active ingredients; it’s the harmony of all elements that delivers its restorative magic.

Emulsion Stability

Many skincare products, Cicalfate included, are emulsions. Simply put, emulsions are mixtures of oil and water components.

The stability of these emulsions is maintained by emulsifying agents that prevent the components from separating.

However, factors like temperature fluctuations, prolonged storage, or even mechanical actions (like vigorous shaking) can sometimes destabilize the emulsion, leading to changes in consistency.

Natural Variability

Even within tightly controlled manufacturing processes, there can be slight variability between batches.

While brands strive for consistency, minor differences in texture or viscosity can occur due to variations in raw materials or subtle changes in the production process.

Cicalfate Cream Side Effects

While Cicalfate Cream is generally well-tolerated by most users, like any skincare product, there can be potential side effects or reactions. Here are some of the potential side effects to be aware of:

  • Allergic Reactions: Some individuals might be allergic to one or more of the ingredients in the product. Symptoms of an allergic reaction include redness, itching, swelling, and burning sensations. If you suspect an allergic reaction, stop using the product and consult a dermatologist or healthcare professional.
  • Irritation: Even if you’re not allergic to any of the ingredients in the cream, your skin might still find some of them irritating, especially if you have very sensitive skin. This can manifest as slight redness, a burning sensation, or a rash.
  • Breakouts: For some people, especially those with acne-prone skin, richer creams can lead to breakouts or clogged pores. While Cicalfate is not specifically comedogenic, everyone’s skin is different, and what works for one person might not work for another.
  • Dryness or Peeling: In rare cases, some users might experience increased dryness or slight peeling after using the product. This can be a result of the skin’s reaction to an active ingredient or an exfoliating agent in the product.
  • Interaction with Other Products: If you’re using other skincare products, particularly prescription treatments, there might be interactions that could amplify side effects or create new ones. It’s always a good idea to consult with a dermatologist if you’re using multiple skincare products or treatments.

Precautions and Recommendations

  • Patch Test: Before using Avene Cicalfate Cream (or any new skincare product) all over your face or body, it’s recommended to do a patch test. Apply a small amount of the product to a discreet area, like the inside of your wrist, and wait 24 hours to see if any reaction occurs.
  • Check Ingredients: If you know you’re allergic or sensitive to certain ingredients, always check the product’s ingredient list before use.
  • Consultation: If you’re uncertain about using the cream, especially if you have a history of skin conditions or reactions, consult a dermatologist or skincare professional before starting the product.
  • Discontinue Use: If you experience any adverse reactions, stop using the product immediately and consult a healthcare professional if needed.

Remember, everyone’s skin is unique. It’s always essential to listen to your skin and adjust your skincare routine accordingly.


The consistency of skincare products, especially emulsions like Avène’s Cicalfate cream, can sometimes be influenced by various external and internal factors.

Understanding these can not only offer peace of mind but also guide in maintaining the product’s integrity.

Should you encounter a watery consistency, a combination of understanding, preventive measures, and open communication with the brand can steer you toward a solution. Remember, skincare is as much about knowledge as it is about nurturing.

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